Farhana Mitu
Assistant Professor and Coordinator, Department of Business Administration
fmitu@uttarauniversity.edu.bd Copy
| Degree | Major | Institute |
|---|---|---|
| MBA | Human resource management | Independent University |
| BBA | Finance and HRM | East West University |
| HSC | Business Studies | Dhaka Board |
| SSC | Business Studies | Dhaka Board |
| Journal Paper |
Factors Influencing Job Satisfaction and Retention: English Medium School in Bangladesh |
An Examination of the Effects of Customer Expectation, Perceived Quality, and Customer Satisfaction on Customer Loyalty: A Case Study on KFC Restaurant |
Mitu, F. Akter, M., Mita, F., Mustafi, M. A. A, (2016). Impact of Training and Development on Employee’s Performance in Context of Private Commercial Banks in Bangladesh, International Scholar Journal of Accounting and Finance, 2(2), 43-54. |
A Model for Service Quality and Customer Loyalty in Banking Industry of Bangladesh. 2019/4 International Journal of Engineering and Applied Sciences (IJEAS) |
Factors Influencing Job Satisfaction and Retention: English Medium School in Bangladesh 2017/11 International Journal of Engineering and Applied Sciences |
Human Resources Practices and Job Satisfaction in Banking Sector of Bangladesh: A Path Analysis. 2017/10/23 Global Journal of Management and Business Research |
An Examination of the Effects of Customer Expectation, Perceived Quality, and Customer Satisfaction on Customer Loyalty: A Case Study on KFC Restaurant. 2017/12 International Journal of Engineering and Applied Sciences. |
Customer Perception on Bank Service Attitude: A Comparative Study between Private Commercial Banks and Islamic Commercial Banks in Bangladesh, 2016 |
Impact of Training and Development on Employee’s Performance in Context of Private Commercial Banks in Bangladesh 2016 International Scholar Journal of Accounting and Finance |
Impact of Service Quality on E-banking Customer Satisfaction: Mediating Effect of Perceived Value |
Green HRM practices and firm environmental performance: mediating role of employee green behavior |
| Designation | Organization | From | To |
|---|---|---|---|
| LECTURER | UTTARA UNIVERSITY | 2012-03-19 | 2014-08-30 |
| SENIOR LECTURER | UTTARA UNIVERSITY | 2014-09-01 | CONTINUE |
| Assistant Professor | Uttara University | 2020-12-30 | Present |
Farhana Mitu is an Assistant Professor and Coordinator in the Department of Business Administration at Uttara University. She specializes in management and human resource management, with a strong focus on practical and student-centered learning. She is actively engaged in research and is committed to developing students’ critical thinking and professional skills. Alongside her academic role, She serves as an Advisor to the Club for Performing Arts, supporting students’ co-curricular growth and engagement. Farhana is dedicated to academic excellence, continuous learning, and contributing to the advancement of business education.
| Research Area |
|---|
| Human Resource Management, |
| Employee Engagement,Motivation |
| Job Satisfaction |
| Performance Management |
| Talent Management |
| Course Name | Course Code |
|---|---|
| Human Resource Management | HRM0413314 |
| Industrial Law & Labor Relations | HRM0413433 |
| STRATEGIC MANAGEMENT | MGT0413621 |
| Training and development | HRM0413434 |
| Organizational Behavior | MGT0413222 |
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